ServiceNow Integration
How to set up a ServiceNow integration.
Secberus uses ServiceNow’s OAuth flow to create new violation incidents on a customers' ServiceNow Platform. To set up a ServiceNow integration first follow these steps to setup your ServiceNow OAuth registry correctly.
Creating a ServiceNow integration
- Find the Application Registry module in ServiceNow and click on New to create a new Application Registry.
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Navigate to 'Application Registry' and click 'New'
- Select the Create an OAuth Api endpoint for external clients link.
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Select 'Create an OAuth Api endpoint for external clients
Considerations:
- Refresh tokens live for 100 days by default. If the refresh token expires, the Secberus Integration will have to be re-verified in the app.
- The Redirect URL is: https://api.secberus.com/servicenow/oauth/callback
- Give the Application Registry a Name, add the specified Redirect URL and click Submit.
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'Name' the application, Populate 'Redirect URL', and click 'Submit'
- Copy the Client ID and Client Secret returned by ServiceNow.
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Copy 'Client ID' and 'Client Secret'
- Paste the new Client ID, Client Secret, and your ServiceNow Instance Url (https://myinstance.service-now.com) into their respective fields on the Secberus Integration page.
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Paste 'Client ID', 'Client Secret', and 'Client URL'
Note:
- The Assigned Group and Assigned To fields are optional and case sensitive.
- Populate the Integration name field, choose a Table, and then click Save.
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Populate 'Integration name' and click 'Save'
- Locate the new ServiceNow integration under Active Integrations and click Verify. Follow the link provided to complete the verification.
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Locate the ServiceNow integration and select 'Verify'
ServiceNow integration is now complete!
You can create workflows to your ServiceNow integration under the "Workflows" tab on the Secberus platform.
Updated about 1 year ago